Return Policy

Return Policy for Aura of Fitness

At Aura of Fitness, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to ensure a hassle-free experience.

Return Eligibility

You may return items within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.
  • It must be in the original packaging, including all tags and labels.
  • Proof of purchase (receipt or order confirmation) is required.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [Insert Email Address] with your order number and the reason for the return.
  2. Receive Return Instructions: We will provide you with detailed instructions on how to return your item, including the return address.
  3. Ship the Item: Pack the item securely and ship it back to us using a trackable shipping service. Please note that you will be responsible for the return shipping costs unless the item is defective or incorrect.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.

Store Credit or Exchange

If you prefer, you can opt for store credit or exchange the item for a different product instead of a refund. Please let us know your preference when you contact us for the return.

Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Insert Email Address]. We will work with you to resolve the issue, which may include a replacement or full refund.

Changes to This Return Policy

We may update this Return Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Us

If you have any questions about our return policy or need assistance with your order, please reach out to us:

  • Email: Razafaizan1230@gmail.com
  • Phone: +44 7756 62577